Practical guide for taxi drivers in Flanders
No time to read everything? Here is the essentials: your obligations, your typical day and what to show during a check. Share it with all your drivers.
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Your 4 legal obligations
As a taxi operator in Flanders, these four obligations apply even if you work exclusively with Uber, Bolt or Heetch.
Duty sheet (dienststaat)
Keep a duty sheet for every working period.
Record your rides
Every ride goes in, including those made through Uber, Bolt, Heetch and other platforms.
Transport ticket (vervoerbewijs)
Essential for your private rides. For platform rides, the document given to the customer must meet the legal requirements.
Chiron
Make sure the required data is correctly sent to Chiron, with an activated production connection.
Watch out for fines: for example, €350 if data is incomplete or cannot be shown, €400 if no compliant transport ticket can be generated. Several offences can add up to more than €1,000.
Your typical day with Taxiger
Five habits, from the first customer to the roadside check.
- 1
Start of shift
Open Taxiger and create a new duty sheet (dienststaat) before you start working.
- 2
During the day
Record all your rides (Uber, Bolt, Heetch and private) and check the details and amounts.
- 3
After each private ride
Make sure the transport ticket (vervoerbewijs) is available.
- 4
End of shift
Close your duty sheet (dienststaat).
- 5
During a check
Show your duty sheet and the required transport tickets.
In Taxiger: Documents → View document
Mistakes that can cost you
- Not opening or closing your duty sheet
- Forgetting Uber, Bolt or Heetch rides, or leaving amounts incomplete
- Being unable to generate the transport ticket for a private ride
- Mixing up Chiron test and Chiron production
- Not finding your documents during a check
The right habit: at the end of every shift, check that rides are recorded and documents are accessible.
FAQ
I only work with Uber or Bolt. Do these obligations apply to me?
Yes. Even if you work exclusively through platforms, you must keep a duty sheet, record all your rides and make sure the required data reaches Chiron.
Do I need to create a transport ticket for Uber, Bolt and Heetch rides?
Not necessarily. Platforms usually already provide the customer with a document, which must still meet the legal requirements. For private rides, Taxiger lets you generate a transport ticket.
How do I know my Chiron connection works?
Check that your connection to the Chiron production environment is activated and that your rides are transmitted correctly. If in doubt, contact our support.
What must I show during a police check?
Your duty sheet and the required transport tickets. You can find them in Taxiger under Documents → View document.
What fines can I face?
For example: €350 if ride data is incomplete or cannot be shown, €400 if no compliant transport ticket can be generated. Several offences can be combined in one check; the amount depends on the shortcomings found.
Estimate your fine risk
The actual amount depends on the offences found. Use the simulator to see what can add up.
Open the fine simulatorHow Taxiger helps
Create and close duty sheets, record rides, generate transport tickets for private rides, find your documents and connect your activity to Chiron.
Share this guide with all your drivers so everyone follows the right procedure.
Go further
Taxiger makes these steps easier but does not automatically guarantee compliance: every operator and driver remains responsible for recording rides correctly and meeting their obligations. General information, not legal advice.