How to connect your taxi company to Chiron in Flanders

Chiron is not a driver app

Since Chiron was introduced, taxi operators in Flanders must send trip information to the central Flemish trip database. Chiron is not an application to install on the driver's phone: it is an official database that receives information from your taxi management software. A connected tool sends this data on behalf of the operator, without the driver having to open the Chiron portal.

The Flemish government states that the operator must send trip information to Chiron, the central trip database.

Who must make the connection?

The Chiron connection must be made by the taxi operator or the legal representative of the company.

If you are a salaried or self-employed driver working for a company, you normally do not create the company's Chiron access yourself. The legal representative does that.

The driver should mainly check that their data is correct in the software: vehicle, licence plate, valid driver card, trip start and end, price and distance. In Flanders, the driver must hold a valid driver card while working.

What to prepare

Before going to the Chiron portal, gather:

• your electronic identity card or itsme application;
• your access as legal representative of the company;
• the BCE/KBO number and official company name;
• a company email address and phone number (preferably professional, not personal);
• the name of your Chiron-connected software and, if applicable, your prestataire informatique.

For connection with itsme, the Flemish government explains that itsme lets you identify yourself online securely — with a smartphone, Belgian eID or compatible bank account. See official itsme help

The 3 official steps

The official Chiron page structures registration in three steps:

1. Step 1 — Register on the test environment

   Register on the test environment (acceptance portal). Copy the access credentials shown after registration and pass them to your prestataire informatique or to the publisher of your Chiron-connected software.

2. Step 2 — Send 10 test messages

   Send 10 test messages via the test environment: 5 departures (start) and 5 arrivals (stop). In Chiron-connected software, this corresponds to trips started and ended normally.

3. Step 3 — Register in production

   Once tests are validated, register on the Chiron production portal. Copy the new credentials (different from test) and pass them the same way to your prestataire informatique or to the publisher of your Chiron-connected software to activate real trip transmission.

The official Startersgids guide states that Chiron is a central API (not a mobile app), that access must be requested by the legal representative via eID or itsme, and that the procedure goes through test then production environments.

Role of operator, software and driver

The driver does not log in to the Chiron portal during the day. If driver, vehicle and trip data are correct and complete in Chiron-connected software — TaxiGer, for example — it can transmit the required information in the background, without manual re-entry on the official portal.

Quick summary

1. The legal representative goes to the Chiron test portal.
2. They sign in with itsme or eID.
3. They select their company and complete email and phone.
4. They retrieve the technical credentials and pass them to their prestataire informatique or to the publisher of their Chiron-connected software.
5. 10 test messages are sent (5 departures + 5 arrivals).
6. Any errors are corrected.
7. The legal representative registers on Chiron production.
8. The new production credentials are passed the same way.
9. Real trip transmission to Chiron is activated.

For detail on each step with exact links, see the step-by-step guide.

FAQ

Official sources

• Flemish government — Rittendatabank Chiron: test procedure, 10 messages, production
• Chiron Startersgids r3.0.3 — access, legal representative, eID/itsme, environments
• Flemish government — Driver card (bestuurderspas)
• Flemish government — Sign in via itsme